STATEMENT AT A GLANCE

 

WORKING OF CONSUMER FORA / CONSUMER PROTECTION MEASURES

 

Name of the State/UT: Karnataka     for the Quarter ending 31ST Dec. 2011

 

Full Name & address of the Department:   Karnataka State Consumer Disputes Redressal Commission,

                                                                   High Grounds, Basava Bhavana,

                                                                   Bangalore – 560 001.

 

1. Establishment of State Commission and District Fora:

 

i

Total number of Districts in the State/Union Territory

                                  30

ii

No. of District Fora in the State/Union Territory:

a) Total set up:

 

 

 

30 (except 3 newly constituted Districts at

      Ramanagar, Chikkaballapur & Yadagiri)

 

b) Functional

30

 

c) Non-Functional :

 --

 

d) How Many clubbed:

01

 

e) Names of Districts where District Fora are yet to be set up:

1) Ramanagara

2) Chikkaballapur

3) Yadagiri

 

f) Number of Districts where more than one DF has been set up

District        

Bangalore (Urban)

No. of District Fora

4 Additional District Forums

iii

Whether State Commission Functional

Yes

iv

(i) Vacancies (along with date from which vacancy arose)

 

a)     President:

 

b)     Members:

 

Reason for vacancies and action taken to fill up the same (to be enclosed separately)

State Commission

District Fora

Sanctioned Strength

Vacancies

Sanctioned Strength

Vacancies

a) 1

 

b) 2

 

 

As per

Annexure

enclosed

--

 

01

30

 

60

    * 02

 

   ** 05

 

*        Kolar & Bidar

 

**       Bellary, Kodagu, Udupi, Bangalore II Addl., Bangalore Urban

 

 

 

 II. Performance of State Commission / District Fora:

 

I

 

 

 

 

 

 

a) Total Cases filed since

    inception:

 

   

 

State Commission

 

41921

District Fora (all)

 

146965

i)  Cases Disposed of inception

 

 

 

Number

 

37217

%

 

88.78

No.

 

142794

%

 

97.16

ii) Cases Disposed of within

    prescribed time norms

 

 

Number

 

15021

 

%

 

35.83

No.

 

 70047

%

 

47.66

iii) No. of cases disposed off by

     Lok Adalat method

--

--

 

c) Number of cases pending

4704

4171

ii)

Detailed Break up of cases pending(give number of cases)

State Commission

District Fora

 

 

a) Over 3 months up to 1 year

4628

3816

 

b) Over 1 Year up to 2 years

76

223

 

c) Over 2 years up to 5 years

--

132

 

d) Over 5 years up to 8 years

--

--

 

e) Over 8 years

--

--

iii)

Cases disposed off within time norms (give numbers)

a) Cases received after 15th

    March 03

State Commission

 

39385

District Fora

 

 

76314

 

b) Cases disposed off within time

    norms out of (a) above (No. &

    %)

20457

 

51.94%

67252

 

88.13%

 

 

 

III. Implementation of Confonet Project:

 

 

i

Computer Hardware/Software has:

 

a) been received:

 

b) been installed

 

c) become functional

State

Commission

 

 

Yes

 

Yes

 

Yes

 

 

District Fora

 

 

 

Yes

 

Yes       

           

Yes      

 

ii

Activities being done through computers

a) Is case monitoring system installed & operational?

 

 

 

 

 

 

 

b) Has the Live Cases

    data been entered?

 

c) Whether Cause list &

    Judgments being

    posted on the

    website?

 

 

Yes –

But all the activities of the State Commission are being done through local software since from 01.01.2003 and not under the Confonet Project.

 

 

Yes

 

 

Yes

 

 

Yes –

But, few of the District Forums has technical issues in Confonet Server Machine.

(Bagalkot, Belgaum, Chickmagalur, Davanagere, Dharwad, Mysore, Udupi)

 

 

Yes

 

 

Yes

 

(From 01.01.2003, functions of the State Commission were fully computerized and cause list are available at website http://kscdrc.kar.nic.in

 

 

IV. Training

 

 

 

To be trained in the year as per training plan

Trained so far,

During the Quarter

a)

Training of Members/Presidents in IIPA

91

43

- Nil -

b)

Training of State/District Level Officers in BIS Training Institute

- Nil -

- Nil -

- Nil -

c)

Training under Confonet:

a) Presidents & Members

- Nil -

- Nil -

- Nil -

 

b) Other Staff

- Nil -

- Nil -

- Nil -

d)

Any other training

- Nil -

- Nil -

- Nil -

 

NOTE: The Government of India has to plan for Training Programme to the staff members of Consumer Courts.

 

V. Other Indicators:

 

i

Whether State Consumer Welfare Fund set up:

 

 

The Government of Karnataka has to furnish the information

ii

Whether Consumer Clubs set up in schools/Colleges.  If yes, mention in how many schools/colleges.

The Government of Karnataka has to furnish the information

iii

Whether President, State Commission declared as Head of Department, if not, why?

 

Yes

iv

Whether President, District Fora declared as Head of Office, if not, why?

 

Yes

v

Panel of Members for immediate appointments: maintained? If, yes, period up to which valid

State Commission –

 

No

 

But the process of selection will be commenced well in advance of vacancy

District Fora –

 

No

 

But the process of selection will be commenced well in advance of vacancy

 

vi

State Consumer Protection Council

 

a)     Reconstituted on:

 

b)     Last meeting held on:

 

c)       

The Government of Karnataka has to furnish the information

vii

Whether District Consumer Protection Councils Set up?

Total No. of Districts

 

30

 

 

 

The Govt. of Karnataka has to furnish the information

 

viii)

Name of scheme (One Time Grant (OTG) / Integrated Project on Consumer Protection (IPCP)

Amount of grant received

Amount utilized

Whether UC sent on full utilization of grant received

Physical achievements (give separate statement)

A

OTG 95-96

        02-03

121.00

129.00

250.00

Yes

Enclosed

B

OTG 04-05

--

--

--

--

C

IPCP 06-07 & 07-08

2010-11

701.72

112.26

700.24

 103.91

Yes

           No

Enclosed

ix

Whether one of the existing officer in each

District designated as District Consumer Protection Officer? If yes, please specify

which officer.

The Government of Karnataka

has to furnish the information

x

Budget allocation in the State plan

during the current financial year

a) For State Commission and District

    Fora

                        (Rs. in Lakhs)

                     Plan     Non-plan

2010-11         --           799.67 

 

b) For Consumer Protection Activities

The Government of Karnataka

has to furnish the information

 

c) For Consumer Awareness /Publicity

The Government of Karnataka

has to furnish the information

 

 

 

 

 

Dated 11th January 2012                    Registrar-cum-Administrative Officer

                                                             Karnataka State Consumer Disputes

                                                               Redressal Commission, Bangalore.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ANNEXURE

 

Reason for vacancies and action taken to fill-up the same

 

I.       PRESIDENT – DISTRICT FORUMS

 

Sl. No.

Name of the Districts Forums

Reason for vacant

Action taken to fill the vacancy

01

Kolar

Tenure completed

Selection of President is under process.

02

Bidar

Transferred to Gadag DCF

- do -

 

 

II.                MEMBERS – DISTRICT FORUMS

 

 

Sl. No.

Name of the Districts Forums

Reason for vacant

Action taken to fill the vacancy

1.          

Bellary

Expired

Appointment is under process

2.          

Kodagu

Tenure completed

- do -

3.          

Udupi

Resigned

- do -

4.          

Bangalore II Addl.

Expired

- do -

5.          

Bangalore Urban

Tenure completed

-do-

 

 

 

 

 

   Registrar-cum-Administrative Officer,

             Karnataka State Consumer Disputes

Date : 11th January 2012                         Redressal Commission, Bangalore